24-hour debit card payment systems Lancaster

Taking payments over the telephone

Does your business take credit or debit card payments over the telephone from customers, or would being able to do so improve your Lancaster-based business?

Current practice for many businesses taking credit card payments over the telephone is to ask the customer to read out their card details.

Changes to card payment security

PCI DSS is being tightened up, meaning it will no longer be possible to take card payments over the telephone from customers reading out their card details, however you process the payment, whether using a card machine or payment web site.

All personal data, including credit and debit card data, must be handled securely once the General Data Protection Regulations (GDPR) comes into force on .

The problem for your business

This heightened security leaves a problem for small businesses needing to take card payments by telephone but without the resources to invest in an automated secure telephone-based credit and debit card payment system. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment system ahead of the rule changes.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

Secure payment systems for small businesses

We offer a telephone-based card payment system specially designed for small and medium-sized businesses. It can be bespoke to your business at a very reasonable cost. Your customers will hear prompts personalised to your business guiding them through the payment process.

The payment system is fully automated, taking payments from your customers at any time of day and night every day of the week without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods while extending your business hours. It is ideal for use both at your place of business and at exhibitions.

The payment system complies with PCI DSS level 1 security standards, providing you with an effortless way of complying with the new standards combined with the ability to take credit and debit card payments 24/7. It comes with a full reporting package and can work with your existing merchant accounts.

PCI DSS compliance

By taking all your card payments using this credit card payment system instead of having a credit card machine of your own, you avoid the need to be PCI DSS compliant yourself, which means you avoid the need to complete the annual PCI DSS compliance paperwork.

While your business might not specifically need to take credit card payments over the telephone, moving to a phone-based payment system means that you avoid the need for the annual PCI DSS compliance check.

Why choose SEP Business Services?

  • PCI DSS level 1 security compliant payment system
  • Continue to use your existing merchant
  • Reduce caller waiting times, and staff and management costs
  • Take payments 24/7
  • Customer SMS receipts
  • Completely customisable
  • Works with your existing telephone system
  • Integrates with your CRM system

Try our demonstration

To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.

  1. Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
  2. When asked for the amount, enter 2999 (£29.99) followed by #.
  3. When asked for the card number, enter 5100 0800 0000 0000 followed by #.
  4. When asked for the expiry date, enter 1020 followed by #.
  5. When asked for the security code, enter 123 followed by #.
  6. You will be asked to confirm the transaction by pressing 1.
  7. You will then be given a transaction reference code and payment is complete.

Contact us today for a no-obligation discussion of your requirements.

Call us on 0115 938 9685 or use our contact form.