Automated credit card payment systems Lutterworth

Taking payments over the telephone

Do you take payment from customers over the telephone by credit or debit card, or do you want to be able to do so for your Lutterworth-based business?

Many businesses take credit or debit card details over the telephone by asking the customer to read out their credit or debit card details.

Enhanced card payment security

PCI DSS is being tightened up, meaning it will no longer be acceptable to take card payments by telephone with the cardholder reading out their card details, whether the details are entered into a card machine or payment web site.

With the introduction of the General Data Protection Regulations (GDPR) on , all personal data, including credit and debit card data, must be handled securely.

The problem for your business

This heightened security creates a problem for small businesses needing to take card payments by telephone but without the resources to invest in a full-scale secure telephone-based credit and debit card payment system. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment system ahead of the rule changes.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

Card payment systems for small businesses

Our telephone-based card payment system is designed for small and medium-sized businesses. It can be tailored to your business and at a very cost-effective price. Your customers will hear prompts personalised to your business guiding them through making their payment.

The payment system takes payment from your customers at any time of day and night every day of the week without anyone ever having to read out their card details, therefore offering a considerable increase in security over manual payment methods while allowing to take payments even while your business is closed. It is ideal for use both at your place of business and at exhibitions.

The payment system complies with PCI DSS level 1 security standards, providing you with an effortless way of complying with the new standards combined with the ability to take credit and debit card payments 24/7. It can be aligned with your existing in-house systems, including your existing merchant accounts and comes with a full report package.

PCI DSS compliance

By taking all your card payments using this credit card payment system instead of having a credit card machine of your own, you avoid the need to be PCI DSS compliant yourself, which means you avoid the need to complete the annual PCI DSS compliance paperwork.

Not every business needs to take credit card payments over the telephone but if you want to take credit card payments, you need to be PCI DSS compliant. As this service is compliant to PCI DSS level 1, your business doesn't need to be.

Why choose SEP Business Services?

  • PCI DSS level 1 security compliant payment system
  • Continue to use your existing merchant
  • Reduce caller waiting times, and staff and management costs
  • Take payments 24/7
  • Customer SMS receipts
  • Completely customisable
  • Works with your existing telephone system
  • Integrates with your CRM system

Try it for yourself

To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.

  1. Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
  2. When asked for the amount, enter 2999 (£29.99) followed by #.
  3. When asked for the card number, enter 5100 0800 0000 0000 followed by #.
  4. When asked for the expiry date, enter 1020 followed by #.
  5. When asked for the security code, enter 123 followed by #.
  6. You will be asked to confirm the transaction by pressing 1.
  7. You will then be given a transaction reference code and payment is complete.

Contact us today for a no-obligation discussion of your requirements.

Call us on 0115 938 9685 or use our contact form.