Telephone-based debit card payment solutions Newcastle-upon-Tyne

Taking payments over the telephone

Do you take payment from customers over the telephone by credit or debit card, or do you want to be able to do so for your Newcastle-upon-Tyne-based business?

For many businesses, taking credit or debit card payments over the telephone is done by asking the customer to read out their card details.

Increasing security standards

Tightening standards for PCI DSS compliance mean it will no longer be acceptable to take card payments by telephone from cardholders who read out their card details, whether the details are entered into a card machine or payment web site.

From , the General Data Protection Regulations (GDPR) becomes enforceable and it is expected that the card payment industry will shortly afterwards enforce tighter security on card payments taken by telephone.

The effect on small businesses

This change leaves a gap for small businesses needing to take card payments by telephone but without the resources to invest in an automated secure telephone-based credit and debit card payment solution. Your business now has the chance to improve security when taking card payments ahead of the planned changes. You can use this opportunity to get ahead of your competitors.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

Secure payment solutions for small businesses

The card payment solution we offer is telephone-based and specially created for small and medium-sized businesses. It can be tailored to your business and at a very cost-effective price. It includes customised voice prompts, taking your customers step by step through making their payment.

The payment solution is fully automated, taking payments from your customers at any time of day and night every day of the week without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods and at the same time allowing your business to trade 24 hours a day. It is ideal for use both at your place of business and at exhibitions.

The payment solution complies with PCI DSS level 1 security standards, providing you with an effortless way of complying with the new standards combined with the ability to take credit and debit card payments 24/7. It can be aligned with your existing in-house systems, including your existing merchant accounts and comes with a full report package.

PCI DSS compliance

If you take all your card payments using this credit card payment service and don't use a credit card machine of your own, you won't need to complete the annual PCI DSS compliance paperwork as it is this service that is PCI DSS compliant so your business doesn't need to be.

While your business might not specifically need to take credit card payments over the telephone, moving to a phone-based payment system means that you avoid the need for the annual PCI DSS compliance check.

Why choose SEP Business Services?

  • PCI DSS level 1 security compliant payment solution
  • Continue to use your existing merchant
  • Reduce caller waiting times, and staff and management costs
  • Take payments 24/7
  • Customer SMS receipts
  • Completely customisable
  • Works with your existing telephone system
  • Integrates with your CRM system

Want a demonstration?

See how this works with our free demonstration. The demonstration uses dummy card details so you won't be charged.

  1. Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
  2. When asked for the amount, enter 2999 (£29.99) followed by #.
  3. When asked for the card number, enter 5100 0800 0000 0000 followed by #.
  4. When asked for the expiry date, enter 1020 followed by #.
  5. When asked for the security code, enter 123 followed by #.
  6. You will be asked to confirm the transaction by pressing 1.
  7. You will then be given a transaction reference code and payment is complete.

Contact us today for a no-obligation discussion of your requirements.

Call us on 0115 938 9685 or use our contact form.