Telephone-based credit card payment solutions Sunderland
Taking payments over the telephone
Do you take payment from customers over the telephone by credit or debit card, or would the ability to do so benefit your Sunderland-based business?
Many businesses take credit or debit card details over the telephone by asking the customer to read out their credit or debit card details.
Changes to card payment security
Tightening standards for PCI DSS compliance mean it will no longer be possible to take card payments over the telephone from cardholders who read out their card details, however you process the payment, whether using a card machine or payment web site.
With the introduction of the General Data Protection Regulations (GDPR) on , all personal data, including credit and debit card data, must be handled securely.
The effect on small businesses
This restriction creates a gap for small businesses that need to take payments over the telephone but do not have the resources to invest in a full-scale secure telephone-based credit and debit card payment solution. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment solution ahead of the rule changes.
As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.
A secure payment solution for your business
We offer a telephone-based card payment solution specially designed for small and medium-sized businesses. It can be tailored to your business and at a very cost-effective price. Your customers will hear prompts personalised to your business guiding them through making their payment.
The payment solution takes payment from your customers all day and night every day of the year without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods while giving you 24-hour-a-day trading. It is ideal for use both at your place of business and at exhibitions.
As the payment solution is fully compliant with PCI DSS level 1 security standards, you not only get the ability to take credit and debit card payments all day every day; you also get an effortless way to comply with the new security standards. It comes with a full reporting package and can work with your existing merchant accounts.
PCI DSS compliance
By taking all your card payments using this credit card payment system instead of having a credit card machine of your own, you avoid the need to be PCI DSS compliant yourself, which means you avoid the need to complete the annual PCI DSS compliance paperwork.
Not every business needs to take credit card payments over the telephone but if you want to take credit card payments, you need to be PCI DSS compliant. As this service is compliant to PCI DSS level 1, your business doesn't need to be.
Why choose SEP Business Services?
- PCI DSS level 1 security compliant payment solution
- Continue to use your existing merchant
- Reduce caller waiting times, and staff and management costs
- Take payments 24/7
- Customer SMS receipts
- Completely customisable
- Works with your existing telephone system
- Integrates with your CRM system
Want a demonstration?
To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.
- Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
- When asked for the amount, enter 2999 (£29.99) followed by #.
- When asked for the card number, enter 5100 0800 0000 0000 followed by #.
- When asked for the expiry date, enter 1020 followed by #.
- When asked for the security code, enter 123 followed by #.
- You will be asked to confirm the transaction by pressing 1.
- You will then be given a transaction reference code and payment is complete.