Automated debit card payment solutions West Bridgford

Taking payments over the telephone

Does your business take credit or debit card payments over the telephone from customers, or would you like your West Bridgford-based business to be able to do so?

For many businesses, taking credit or debit card payments over the telephone is done by asking the customer to read out their card details.

Increasing security standards

Tightening standards for PCI DSS compliance mean it will no longer be possible to take card payments over the telephone from cardholders who read out their card details, however you process the payment, whether using a card machine or payment web site.

The General Data Protection Regulations (GDPR) becomes enforceable on and it is expected that shortly afterwards the card payment industry will require tighter security on card payments taken by telephone.

The effect on small businesses

This change creates a problem for small businesses needing to take card payments by telephone but without the resources to invest in an automated secure telephone-based credit and debit card payment solution. Your business now has the chance to improve security when taking card payments ahead of the planned changes. You can use this opportunity to get ahead of your competitors.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

Secure payment solutions for small businesses

Our telephone-based card payment solution is designed for small and medium-sized businesses. It can be tailored to your business and at a very cost-effective price. Your customers will hear prompts personalised to your business guiding them through the payment process.

The payment solution takes payment from your customers all day and night every day of the year without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods while extending your business hours. It is ideal for use both at your place of business and at exhibitions.

The payment solution complies with PCI DSS level 1 security standards, providing you with an effortless way of complying with the new standards combined with the ability to take credit and debit card payments 24/7. It comes with a full reporting package and can work with your existing merchant accounts.

PCI DSS compliance

By taking all your card payments using this credit card payment system instead of having a credit card machine of your own, you avoid the need to be PCI DSS compliant yourself, which means you avoid the need to complete the annual PCI DSS compliance paperwork.

Even if you don't specifically need to take credit card payments over the telephone, this payment service offers the advantage of being fully PCI DSS level 1 compliant, removing the need for your business to comply with PCI DSS at all.

Why choose SEP Business Services?

  • PCI DSS level 1 security compliant payment solution
  • Continue to use your existing merchant
  • Reduce caller waiting times, and staff and management costs
  • Take payments 24/7
  • Customer SMS receipts
  • Completely customisable
  • Works with your existing telephone system
  • Integrates with your CRM system

Want a demonstration?

To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.

  1. Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
  2. When asked for the amount, enter 2999 (£29.99) followed by #.
  3. When asked for the card number, enter 5100 0800 0000 0000 followed by #.
  4. When asked for the expiry date, enter 1020 followed by #.
  5. When asked for the security code, enter 123 followed by #.
  6. You will be asked to confirm the transaction by pressing 1.
  7. You will then be given a transaction reference code and payment is complete.

Contact us today for a no-obligation discussion of your requirements.

Call us on 0115 938 9685 or use our contact form.