24-hour credit card payment solutions

Card payments by telephone

Does your business take credit or debit card payments over the telephone from customers, or do you want to be able to do so for your business?

For many businesses, taking credit or debit card payments over the telephone is done by asking the customer to read out their card details.

Higher standards of security

Tightening standards for PCI DSS compliance mean it will no longer be possible to take card payments over the telephone from cardholders who read out their card details, whether the details are entered into a card machine or payment web site.

The General Data Protection Regulations (GDPR) becomes enforceable on and it is expected that shortly afterwards the card payment industry will require tighter security on card payments taken by telephone.

The problem for your business

This change leaves a problem for small businesses that need to take payments over the telephone but do not have the resources to invest in a full-scale secure telephone-based credit and debit card payment solution. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment solution ahead of the rule changes.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

Secure payment solutions for small businesses

Our telephone-based card payment solution is designed for small and medium-sized businesses. It can be tailored to your business and at a very cost-effective price. It includes customised voice prompts, taking your customers step by step through the payment process.

The payment solution will take payments from your customers all day and night every day of the year without anyone ever having to read out their card details, therefore offering a considerable increase in security over manual payment methods and at the same time allowing to take payments even while your business is closed. It is ideal for use both at your place of business and at exhibitions.

As the payment solution is fully compliant with PCI DSS level 1 security standards, you not only get the ability to take credit and debit card payments all day every day; you also get an effortless way to comply with the new security standards. It can be aligned with your existing in-house systems, including your existing merchant accounts and comes with a full report package.

PCI DSS compliance

By taking all your card payments using this credit card payment system instead of having a credit card machine of your own, you avoid the need to be PCI DSS compliant yourself, which means you avoid the need to complete the annual PCI DSS compliance paperwork.

Even if you don't specifically need to take credit card payments over the telephone, this payment service offers the advantage of being fully PCI DSS level 1 compliant, removing the need for your business to comply with PCI DSS at all.

Why choose SEP Business Services?

  • PCI DSS level 1 security compliant payment solution
  • Continue to use your existing merchant
  • Reduce caller waiting times, and staff and management costs
  • Take payments 24/7
  • Customer SMS receipts
  • Completely customisable
  • Works with your existing telephone system
  • Integrates with your CRM system

Try our demonstration

To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.

  1. Call 0800 056 7217. You will hear a series of automated prompts to guide you through the payment process.
  2. When asked for the amount, enter 2999 (£29.99) followed by #.
  3. When asked for the card number, enter 5100 0800 0000 0000 followed by #.
  4. When asked for the expiry date, enter 1018 followed by #.
  5. When asked for the security code, enter 123 followed by #.
  6. You will be asked to confirm the transaction by pressing 1.
  7. You will then be given a transaction reference code and payment is complete.

Contact us today for a no-obligation discussion of your requirements.

Call us on 0115 938 9685 or use our contact form.