Automated debit card payment solutions
Taking payments over the telephone
Do you take payment from customers over the telephone by credit or debit card, or would the ability to do so benefit your business?
For many businesses, taking credit or debit card payments over the telephone is done by asking the customer to read out their card details.
Changes to card payment security
PCI DSS is being tightened up, meaning it will no longer be acceptable to take card payments by telephone from customers reading out their card details, regardless of whether you enter the credit or debit card details into a card machine or payment web site.
The card payment industry is expected to tighten security in response to the General Data Protection Regulations (GDPR) becoming enforceable from .
The problem for small businesses
This increased security leaves a gap for small businesses needing to take card payments by telephone but without the resources to invest in an automated secure telephone-based credit and debit card payment solution. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment solution ahead of the rule changes.
As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.
A secure payment solution for your business
Our telephone-based card payment solution is designed for small and medium-sized businesses. It can be tailored to your business and at a very cost-effective price. Your customers will hear prompts personalised to your business guiding them through the payment process.
The payment solution is fully automated, taking payments from your customers at any time of day and night every day of the week without anyone ever having to read out their card details, therefore offering a considerable increase in security over manual payment methods while allowing your business to trade 24 hours a day. It is ideal for use both at your place of business and at exhibitions.
As the payment solution is fully compliant with PCI DSS level 1 security standards, you not only get the ability to take credit and debit card payments all day every day; you also get an effortless way to comply with the new security standards. It comes with a full reporting package and can work with your existing merchant accounts.
PCI DSS compliance
If you take all your card payments using this credit card payment service and don't use a credit card machine of your own, you won't need to complete the annual PCI DSS compliance paperwork as it is this service that is PCI DSS compliant so your business doesn't need to be.
While your business might not specifically need to take credit card payments over the telephone, moving to a phone-based payment system means that you avoid the need for the annual PCI DSS compliance check.
Why choose SEP Business Services?
- PCI DSS level 1 security compliant payment solution
- Continue to use your existing merchant
- Reduce caller waiting times, and staff and management costs
- Take payments 24/7
- Customer SMS receipts
- Completely customisable
- Works with your existing telephone system
- Integrates with your CRM system
Want a demonstration?
To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.
- Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
- When asked for the amount, enter 2999 (£29.99) followed by #.
- When asked for the card number, enter 5100 0800 0000 0000 followed by #.
- When asked for the expiry date, enter 1020 followed by #.
- When asked for the security code, enter 123 followed by #.
- You will be asked to confirm the transaction by pressing 1.
- You will then be given a transaction reference code and payment is complete.