24-hour debit card payment solutions

Card payments by telephone

Does your business take credit or debit card payments over the telephone from customers, or do you want to be able to do so for your business?

Current practice for many businesses taking credit card payments over the telephone is to ask the customer to read out their card details.

Increasing security standards

PCI DSS is being tightened up, meaning it will no longer be acceptable to take card payments by telephone with the cardholder reading out their card details, however you process the payment, whether using a card machine or payment web site.

The General Data Protection Regulations (GDPR) becomes enforceable on and it is expected that shortly afterwards the card payment industry will require tighter security on card payments taken by telephone.

The effect on small businesses

This heightened security creates a problem for small businesses needing to take card payments by telephone but without the resources to invest in a full-scale secure telephone-based credit and debit card payment solution. Your business now has the chance to improve security when taking card payments ahead of the planned changes. You can use this opportunity to get ahead of your competitors.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

Card payment solutions for small businesses

We offer a telephone-based card payment solution specially designed for small and medium-sized businesses. It can be tailored to your business and at a very cost-effective price. Your customers will hear prompts personalised to your business guiding them through making their payment.

The payment solution takes payment from your customers all day and night every day of the year without anyone ever having to read out their card details, therefore offering a considerable increase in security over manual payment methods and at the same time allowing your business to trade 24 hours a day. It is ideal for use both at your place of business and at exhibitions.

As the payment solution is fully compliant with PCI DSS level 1 security standards, you not only get the ability to take credit and debit card payments all day every day; you also get an effortless way to comply with the new security standards. It can be aligned with your existing in-house systems, including your existing merchant accounts and comes with a full report package.

PCI DSS compliance

By taking all your card payments using this credit card payment system instead of having a credit card machine of your own, you avoid the need to be PCI DSS compliant yourself, which means you avoid the need to complete the annual PCI DSS compliance paperwork.

While your business might not specifically need to take credit card payments over the telephone, moving to a phone-based payment system means that you avoid the need for the annual PCI DSS compliance check.

Why choose SEP Business Services?

  • PCI DSS level 1 security compliant payment solution
  • Continue to use your existing merchant
  • Reduce caller waiting times, and staff and management costs
  • Take payments 24/7
  • Customer SMS receipts
  • Completely customisable
  • Works with your existing telephone system
  • Integrates with your CRM system

Want a demonstration?

To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.

  1. Call 0800 056 7217. You will hear a series of automated prompts to guide you through the payment process.
  2. When asked for the amount, enter 2999 (£29.99) followed by #.
  3. When asked for the card number, enter 5100 0800 0000 0000 followed by #.
  4. When asked for the expiry date, enter 1018 followed by #.
  5. When asked for the security code, enter 123 followed by #.
  6. You will be asked to confirm the transaction by pressing 1.
  7. You will then be given a transaction reference code and payment is complete.

Contact us today for a no-obligation discussion of your requirements.

Call us on 0115 938 9685 or use our contact form.