24-hour credit card payment solutions
Card payments by telephone
Does your business take credit or debit card payments over the telephone from customers, or would being able to do so improve your business?
For many businesses, taking credit or debit card payments over the telephone is done by asking the customer to read out their card details.
Enhanced card payment security
PCI DSS is being tightened up, meaning it will no longer be possible to take card payments over the telephone from customers reading out their card details, regardless of whether you enter the credit or debit card details into a card machine or payment web site.
With the introduction of the General Data Protection Regulations (GDPR) on , all personal data, including credit and debit card data, must be handled securely.
The problem for your business
This change creates a gap for small businesses that need to take payments over the telephone but do not have the resources to invest in a full-scale secure telephone-based credit and debit card payment solution. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment solution ahead of the rule changes.
As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.
Secure payment solutions for small businesses
We offer a telephone-based card payment solution specially designed for small and medium-sized businesses. It can be bespoke to your business at a very reasonable cost. Your customers will hear prompts personalised to your business guiding them through the payment process.
The payment solution takes payment from your customers all day and night every day of the year without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods while extending your business hours. It is ideal for use both at your place of business and at exhibitions.
The payment solution complies with PCI DSS level 1 security standards, providing you with an effortless way of complying with the new standards combined with the ability to take credit and debit card payments 24/7. It comes with a full reporting package and can work with your existing merchant accounts.
PCI DSS compliance
If you take all your card payments using this credit card payment service and don't use a credit card machine of your own, you won't need to complete the annual PCI DSS compliance paperwork as it is this service that is PCI DSS compliant so your business doesn't need to be.
Not every business needs to take credit card payments over the telephone but if you want to take credit card payments, you need to be PCI DSS compliant. As this service is compliant to PCI DSS level 1, your business doesn't need to be.
Why choose SEP Business Services?
- PCI DSS level 1 security compliant payment solution
- Continue to use your existing merchant
- Reduce caller waiting times, and staff and management costs
- Take payments 24/7
- Customer SMS receipts
- Completely customisable
- Works with your existing telephone system
- Integrates with your CRM system
Try our demonstration
To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.
- Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
- When asked for the amount, enter 2999 (£29.99) followed by #.
- When asked for the card number, enter 5100 0800 0000 0000 followed by #.
- When asked for the expiry date, enter 1020 followed by #.
- When asked for the security code, enter 123 followed by #.
- You will be asked to confirm the transaction by pressing 1.
- You will then be given a transaction reference code and payment is complete.