Telephone-based debit card payment systems
Taking payments over the telephone
Do you take payment from customers over the telephone by credit or debit card, or would the ability to do so benefit your business?
For many businesses, taking credit or debit card payments over the telephone is done by asking the customer to read out their card details.
Higher standards of security
PCI DSS is being tightened up, meaning it will no longer be acceptable to take card payments by telephone from customers reading out their card details, regardless of whether you enter the credit or debit card details into a card machine or payment web site.
From , the General Data Protection Regulations (GDPR) becomes enforceable and it is expected that the card payment industry will shortly afterwards enforce tighter security on card payments taken by telephone.
The problem for small businesses
This tightened security creates a problem for small businesses that need to take payments over the telephone but do not have the resources to invest in an automated secure telephone-based credit and debit card payment system. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment system ahead of the rule changes.
As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.
A secure payment system for your business
Our telephone-based card payment system is designed for small and medium-sized businesses. It can be bespoke to your business at a very reasonable cost. It includes customised voice prompts, taking your customers step by step through the payment process.
The payment system takes payment from your customers at any time of day and night every day of the week without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods and at the same time extending your business hours. It is ideal for use both at your place of business and at exhibitions.
The payment system complies with PCI DSS level 1 security standards, providing you with an effortless way of complying with the new standards combined with the ability to take credit and debit card payments 24/7. It comes with a full reporting package and can work with your existing merchant accounts.
PCI DSS compliance
By taking all your card payments using this credit card payment system instead of having a credit card machine of your own, you avoid the need to be PCI DSS compliant yourself, which means you avoid the need to complete the annual PCI DSS compliance paperwork.
Even if you don't specifically need to take credit card payments over the telephone, this payment service offers the advantage of being fully PCI DSS level 1 compliant, removing the need for your business to comply with PCI DSS at all.
Why choose SEP Business Services?
- PCI DSS level 1 security compliant payment system
- Continue to use your existing merchant
- Reduce caller waiting times, and staff and management costs
- Take payments 24/7
- Customer SMS receipts
- Completely customisable
- Works with your existing telephone system
- Integrates with your CRM system
Want a demonstration?
See how this works with our free demonstration. The demonstration uses dummy card details so you won't be charged.
- Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
- When asked for the amount, enter 2999 (£29.99) followed by #.
- When asked for the card number, enter 5100 0800 0000 0000 followed by #.
- When asked for the expiry date, enter 1020 followed by #.
- When asked for the security code, enter 123 followed by #.
- You will be asked to confirm the transaction by pressing 1.
- You will then be given a transaction reference code and payment is complete.