24-hour credit card payment systems
Card payments by telephone
Does your business take credit or debit card payments over the telephone from customers, or would the ability to do so benefit your business?
Current practice for many businesses taking credit card payments over the telephone is to ask the customer to read out their card details.
Changes to card payment security
Tightening standards for PCI DSS compliance mean it will no longer be possible to take card payments over the telephone from cardholders who read out their card details, whether the details are entered into a card machine or payment web site.
Tighter security on card payments is expected to be introduced shortly after the General Data Protection Regulations (GDPR) becomes enforceable from .
The problem for small businesses
This change creates a problem for small businesses needing to take card payments by telephone but without the resources to invest in an automated secure telephone-based credit and debit card payment system. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment system ahead of the rule changes.
As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.
Secure payment systems for small businesses
We offer a telephone-based card payment system specially designed for small and medium-sized businesses. It can be bespoke to your business at a very reasonable cost. It includes customised voice prompts, taking your customers step by step through the payment process.
The payment system is fully automated, taking payments from your customers all day and night every day of the year without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods and at the same time giving you 24-hour-a-day trading. It is ideal for use both at your place of business and at exhibitions.
The payment system complies with PCI DSS level 1 security standards, providing you with an effortless way of complying with the new standards combined with the ability to take credit and debit card payments 24/7. It can be aligned with your existing in-house systems, including your existing merchant accounts and comes with a full report package.
PCI DSS compliance
By taking all your card payments using this credit card payment system instead of having a credit card machine of your own, you avoid the need to be PCI DSS compliant yourself, which means you avoid the need to complete the annual PCI DSS compliance paperwork.
Not every business needs to take credit card payments over the telephone but if you want to take credit card payments, you need to be PCI DSS compliant. As this service is compliant to PCI DSS level 1, your business doesn't need to be.
Why choose SEP Business Services?
- PCI DSS level 1 security compliant payment system
- Continue to use your existing merchant
- Reduce caller waiting times, and staff and management costs
- Take payments 24/7
- Customer SMS receipts
- Completely customisable
- Works with your existing telephone system
- Integrates with your CRM system
Try our demonstration
To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.
- Call 0800 056 7217. You will hear a series of automated prompts to guide you through the payment process.
- When asked for the amount, enter 2999 (£29.99) followed by #.
- When asked for the card number, enter 5100 0800 0000 0000 followed by #.
- When asked for the expiry date, enter 1018 followed by #.
- When asked for the security code, enter 123 followed by #.
- You will be asked to confirm the transaction by pressing 1.
- You will then be given a transaction reference code and payment is complete.