Telephone-based debit card payment systems

Taking payments over the telephone

Does your business take credit or debit card payments over the telephone from customers, or would the ability to do so benefit your business?

Many businesses take credit or debit card details over the telephone by asking the customer to read out their credit or debit card details.

Enhanced card payment security

PCI DSS is being tightened up, meaning it will no longer be possible to take card payments over the telephone from customers reading out their card details, regardless of whether you enter the credit or debit card details into a card machine or payment web site.

Tighter security on card payments is expected to be introduced shortly after the General Data Protection Regulations (GDPR) becomes enforceable from .

The effect on small businesses

This tightened security leaves a problem for small businesses needing to take card payments by telephone but without the resources to invest in a full-scale secure telephone-based credit and debit card payment system. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment system ahead of the rule changes.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

Secure payment systems for small businesses

Our telephone-based card payment system is designed for small and medium-sized businesses. It can be bespoke to your business at a very reasonable cost. It includes customised voice prompts, taking your customers step by step through the payment process.

The payment system will take payments from your customers all day and night every day of the year without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods and at the same time allowing to take payments even while your business is closed. It is ideal for use both at your place of business and at exhibitions.

As the payment system is fully compliant with PCI DSS level 1 security standards, you not only get the ability to take credit and debit card payments all day every day; you also get an effortless way to comply with the new security standards. It can be aligned with your existing in-house systems, including your existing merchant accounts and comes with a full report package.

PCI DSS compliance

By taking all your card payments using this credit card payment system instead of having a credit card machine of your own, you avoid the need to be PCI DSS compliant yourself, which means you avoid the need to complete the annual PCI DSS compliance paperwork.

Not every business needs to take credit card payments over the telephone but if you want to take credit card payments, you need to be PCI DSS compliant. As this service is compliant to PCI DSS level 1, your business doesn't need to be.

Why choose SEP Business Services?

  • PCI DSS level 1 security compliant payment system
  • Continue to use your existing merchant
  • Reduce caller waiting times, and staff and management costs
  • Take payments 24/7
  • Customer SMS receipts
  • Completely customisable
  • Works with your existing telephone system
  • Integrates with your CRM system

Give it a try

See how this works with our free demonstration. The demonstration uses dummy card details so you won't be charged.

  1. Call 0800 056 7217. You will hear a series of automated prompts to guide you through the payment process.
  2. When asked for the amount, enter 2999 (£29.99) followed by #.
  3. When asked for the card number, enter 5100 0800 0000 0000 followed by #.
  4. When asked for the expiry date, enter 1018 followed by #.
  5. When asked for the security code, enter 123 followed by #.
  6. You will be asked to confirm the transaction by pressing 1.
  7. You will then be given a transaction reference code and payment is complete.

Contact us today for a no-obligation discussion of your requirements.

Call us on 0115 938 9685 or use our contact form.