Automated debit card payment systems Coventry

Taking payments over the telephone

Do you take payment from customers over the telephone by credit or debit card, or would the ability to do so benefit your Coventry-based business?

For many businesses, taking credit or debit card payments over the telephone is done by asking the customer to read out their card details.

Increasing security standards

Tightening standards for PCI DSS compliance mean it will no longer be acceptable to take card payments by telephone from customers reading out their card details, however you process the payment, whether using a card machine or payment web site.

The General Data Protection Regulations (GDPR) becomes enforceable on 25 May 2018 and it is expected that shortly afterwards the card payment industry will require tighter security on card payments taken by telephone.

How this affects your business

This restriction creates a problem for small businesses that need to take payments over the telephone but do not have the resources to invest in an automated secure telephone-based credit and debit card payment system. Your business now has the chance to improve security when taking card payments ahead of the planned changes. You can use this opportunity to get ahead of your competitors.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

A secure payment system for your business

We offer a telephone-based card payment system specially designed for small and medium-sized businesses. It can be tailored to your business and at a very cost-effective price. It includes customised voice prompts, taking your customers step by step through making their payment.

The payment system will take payments from your customers all day and night every day of the year without anyone ever having to read out their card details, therefore offering a considerable increase in security over manual payment methods and at the same time allowing to take payments even while your business is closed. It is ideal for use both at your place of business and at exhibitions.

The payment system complies with PCI DSS level 1 security standards, providing you with an effortless way of complying with the new standards combined with the ability to take credit and debit card payments 24/7. It can be aligned with your existing in-house systems, including your existing merchant accounts and comes with a full report package.

PCI DSS compliance

If you take all your card payments using this credit card payment service and don't use a credit card machine of your own, you won't need to complete the annual PCI DSS compliance paperwork as it is this service that is PCI DSS compliant so your business doesn't need to be.

Even if you don't specifically need to take credit card payments over the telephone, this payment service offers the advantage of being fully PCI DSS level 1 compliant, removing the need for your business to comply with PCI DSS at all.

Why choose SEP Business Services?

PCI DSS level 1 security compliant payment system
Continue to use your existing merchant
Reduce caller waiting times, and staff and management costs
Take payments 24/7
Customer SMS receipts
Completely customisable
Works with your existing telephone system
Integrates with your CRM system

Want a demonstration?

To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.

Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
When asked for the amount, enter 2999 (£29.99) followed by #.
When asked for the card number, enter 5100 0800 0000 0000 followed by #.
When asked for the expiry date, enter 1020 followed by #.
When asked for the security code, enter 123 followed by #.
You will be asked to confirm the transaction by pressing 1.
You will then be given a transaction reference code and payment is complete.

Call us on 0115 938 9685 or use our contact form.