Telephone-based credit card payment gateways Dronfield

Card payments by telephone

Does your business take credit or debit card payments over the telephone from customers, or would the ability to do so benefit your Dronfield-based business?

Many businesses take credit or debit card details over the telephone by asking the customer to read out their credit or debit card details.

Changes to card payment security

PCI DSS is being tightened up, meaning it will no longer be acceptable to take card payments by telephone with the cardholder reading out their card details, whether the details are entered into a card machine or payment web site.

With the introduction of the General Data Protection Regulations (GDPR) on , all personal data, including credit and debit card data, must be handled securely.

The problem for small businesses

This increased security leaves a problem for small businesses needing to take card payments by telephone but without the resources to invest in an automated secure telephone-based credit and debit card payment gateway. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment gateway ahead of the rule changes.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

A secure payment gateway for your business

The card payment gateway we offer is telephone-based and specially created for small and medium-sized businesses. It can be bespoke to your business at a very reasonable cost. It includes customised voice prompts, taking your customers step by step through making their payment.

The payment gateway takes payment from your customers at any time of day and night every day of the week without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods and at the same time extending your business hours. It is ideal for use both at your place of business and at exhibitions.

As the payment gateway is fully compliant with PCI DSS level 1 security standards, you not only get the ability to take credit and debit card payments all day every day; you also get an effortless way to comply with the new security standards. It can be aligned with your existing in-house systems, including your existing merchant accounts and comes with a full report package.

PCI DSS compliance

If you take all your card payments using this credit card payment service and don't use a credit card machine of your own, you won't need to complete the annual PCI DSS compliance paperwork as it is this service that is PCI DSS compliant so your business doesn't need to be.

While your business might not specifically need to take credit card payments over the telephone, moving to a phone-based payment system means that you avoid the need for the annual PCI DSS compliance check.

Why choose SEP Business Services?

  • PCI DSS level 1 security compliant payment gateway
  • Continue to use your existing merchant
  • Reduce caller waiting times, and staff and management costs
  • Take payments 24/7
  • Customer SMS receipts
  • Completely customisable
  • Works with your existing telephone system
  • Integrates with your CRM system

Give it a try

To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.

  1. Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
  2. When asked for the amount, enter 2999 (£29.99) followed by #.
  3. When asked for the card number, enter 5100 0800 0000 0000 followed by #.
  4. When asked for the expiry date, enter 1020 followed by #.
  5. When asked for the security code, enter 123 followed by #.
  6. You will be asked to confirm the transaction by pressing 1.
  7. You will then be given a transaction reference code and payment is complete.

Contact us today for a no-obligation discussion of your requirements.

Call us on 0115 938 9685 or use our contact form.