Automated credit card payment solutions Dundee
Taking payments over the telephone
Does your business take credit or debit card payments over the telephone from customers, or would the ability to do so benefit your Dundee-based business?
Current practice for many businesses taking credit card payments over the telephone is to ask the customer to read out their card details.
Enhanced card payment security
PCI DSS is being tightened up, meaning it will no longer be possible to take card payments over the telephone with the cardholder reading out their card details, regardless of whether you enter the credit or debit card details into a card machine or payment web site.
From , the General Data Protection Regulations (GDPR) becomes enforceable and it is expected that the card payment industry will shortly afterwards enforce tighter security on card payments taken by telephone.
The problem for your business
This change leaves a gap for small businesses that need to take payments over the telephone but do not have the resources to invest in a full-scale secure telephone-based credit and debit card payment solution. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment solution ahead of the rule changes.
As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.
A secure payment solution for your business
We offer a telephone-based card payment solution specially designed for small and medium-sized businesses. It can be tailored to your business and at a very cost-effective price. It includes customised voice prompts, taking your customers step by step through making their payment.
The payment solution is fully automated, taking payments from your customers at any time of day and night every day of the week without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods while giving you 24-hour-a-day trading. It is ideal for use both at your place of business and at exhibitions.
As the payment solution is fully compliant with PCI DSS level 1 security standards, you not only get the ability to take credit and debit card payments all day every day; you also get an effortless way to comply with the new security standards. It can be aligned with your existing in-house systems, including your existing merchant accounts and comes with a full report package.
PCI DSS compliance
If you take all your card payments using this credit card payment service and don't use a credit card machine of your own, you won't need to complete the annual PCI DSS compliance paperwork as it is this service that is PCI DSS compliant so your business doesn't need to be.
Not every business needs to take credit card payments over the telephone but if you want to take credit card payments, you need to be PCI DSS compliant. As this service is compliant to PCI DSS level 1, your business doesn't need to be.
Why choose SEP Business Services?
- PCI DSS level 1 security compliant payment solution
- Continue to use your existing merchant
- Reduce caller waiting times, and staff and management costs
- Take payments 24/7
- Customer SMS receipts
- Completely customisable
- Works with your existing telephone system
- Integrates with your CRM system
Try it for yourself
To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.
- Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
- When asked for the amount, enter 2999 (£29.99) followed by #.
- When asked for the card number, enter 5100 0800 0000 0000 followed by #.
- When asked for the expiry date, enter 1020 followed by #.
- When asked for the security code, enter 123 followed by #.
- You will be asked to confirm the transaction by pressing 1.
- You will then be given a transaction reference code and payment is complete.