Telephone-based credit card payment systems London

Card payments by telephone

Does your business take credit or debit card payments over the telephone from customers, or do you want to be able to do so for your London-based business?

For many businesses, taking credit or debit card payments over the telephone is done by asking the customer to read out their card details.

Changes to card payment security

Tightening standards for PCI DSS compliance mean it will no longer be possible to take card payments over the telephone from customers reading out their card details, regardless of whether you enter the credit or debit card details into a card machine or payment web site.

From 25 May 2018, the General Data Protection Regulations (GDPR) becomes enforceable and it is expected that the card payment industry will shortly afterwards enforce tighter security on card payments taken by telephone.

The problem for your business

This tightened security creates a problem for small businesses needing to take card payments by telephone but without the resources to invest in an automated secure telephone-based credit and debit card payment system. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment system ahead of the rule changes.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

Secure payment systems for small businesses

Our telephone-based card payment system is designed for small and medium-sized businesses. It can be bespoke to your business at a very reasonable cost. It includes customised voice prompts, taking your customers step by step through the payment process.

The payment system is fully automated, taking payments from your customers at any time of day and night every day of the week without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods while allowing your business to trade 24 hours a day. It is ideal for use both at your place of business and at exhibitions.

The payment system complies with PCI DSS level 1 security standards, providing you with an effortless way of complying with the new standards combined with the ability to take credit and debit card payments 24/7. It can be aligned with your existing in-house systems, including your existing merchant accounts and comes with a full report package.

PCI DSS compliance

By taking all your card payments using this credit card payment system instead of having a credit card machine of your own, you avoid the need to be PCI DSS compliant yourself, which means you avoid the need to complete the annual PCI DSS compliance paperwork.

Even if you don't specifically need to take credit card payments over the telephone, this payment service offers the advantage of being fully PCI DSS level 1 compliant, removing the need for your business to comply with PCI DSS at all.

Why choose SEP Business Services?

PCI DSS level 1 security compliant payment system
Continue to use your existing merchant
Reduce caller waiting times, and staff and management costs
Take payments 24/7
Customer SMS receipts
Completely customisable
Works with your existing telephone system
Integrates with your CRM system

Try our demonstration

See how this works with our free demonstration. The demonstration uses dummy card details so you won't be charged.

Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
When asked for the amount, enter 2999 (£29.99) followed by #.
When asked for the card number, enter 5100 0800 0000 0000 followed by #.
When asked for the expiry date, enter 1020 followed by #.
When asked for the security code, enter 123 followed by #.
You will be asked to confirm the transaction by pressing 1.
You will then be given a transaction reference code and payment is complete.

Call us on 0115 938 9685 or use our contact form.