Telephone-based debit card payment solutions Shepshed

Taking payments over the telephone

Does your business take credit or debit card payments over the telephone from customers, or do you want to be able to do so for your Shepshed-based business?

For many businesses, taking credit or debit card payments over the telephone is done by asking the customer to read out their card details.

Enhanced card payment security

Tightening standards for PCI DSS compliance mean it will no longer be possible to take card payments over the telephone with the cardholder reading out their card details, however you process the payment, whether using a card machine or payment web site.

The General Data Protection Regulations (GDPR) becomes enforceable on and it is expected that shortly afterwards the card payment industry will require tighter security on card payments taken by telephone.

The problem for small businesses

This increased security creates a problem for small businesses needing to take card payments by telephone but without the resources to invest in a full-scale secure telephone-based credit and debit card payment solution. Your business now has the chance to improve security when taking card payments ahead of the planned changes. You can use this opportunity to get ahead of your competitors.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

Card payment solutions for small businesses

The card payment solution we offer is telephone-based and specially created for small and medium-sized businesses. It can be bespoke to your business at a very reasonable cost. It includes customised voice prompts, taking your customers step by step through making their payment.

The payment solution will take payments from your customers at any time of day and night every day of the week without anyone ever having to read out their card details, therefore offering a considerable increase in security over manual payment methods and at the same time allowing to take payments even while your business is closed. It is ideal for use both at your place of business and at exhibitions.

As the payment solution is fully compliant with PCI DSS level 1 security standards, you not only get the ability to take credit and debit card payments all day every day; you also get an effortless way to comply with the new security standards. It can be aligned with your existing in-house systems, including your existing merchant accounts and comes with a full report package.

PCI DSS compliance

If you take all your card payments using this credit card payment service and don't use a credit card machine of your own, you won't need to complete the annual PCI DSS compliance paperwork as it is this service that is PCI DSS compliant so your business doesn't need to be.

While your business might not specifically need to take credit card payments over the telephone, moving to a phone-based payment system means that you avoid the need for the annual PCI DSS compliance check.

Why choose SEP Business Services?

  • PCI DSS level 1 security compliant payment solution
  • Continue to use your existing merchant
  • Reduce caller waiting times, and staff and management costs
  • Take payments 24/7
  • Customer SMS receipts
  • Completely customisable
  • Works with your existing telephone system
  • Integrates with your CRM system

Try our demonstration

To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.

  1. Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
  2. When asked for the amount, enter 2999 (£29.99) followed by #.
  3. When asked for the card number, enter 5100 0800 0000 0000 followed by #.
  4. When asked for the expiry date, enter 1020 followed by #.
  5. When asked for the security code, enter 123 followed by #.
  6. You will be asked to confirm the transaction by pressing 1.
  7. You will then be given a transaction reference code and payment is complete.

Contact us today for a no-obligation discussion of your requirements.

Call us on 0115 938 9685 or use our contact form.