Telephone-based credit card payment systems Stone

Card payments by telephone

Does your business take credit or debit card payments over the telephone from customers, or do you want to be able to do so for your Stone-based business?

Current practice for many businesses taking credit card payments over the telephone is to ask the customer to read out their card details.

Higher standards of security

Tightening standards for PCI DSS compliance mean it will no longer be acceptable to take card payments by telephone with the cardholder reading out their card details, regardless of whether you enter the credit or debit card details into a card machine or payment web site.

We expect the restrictions to come into force shortly after the General Data Protection Regulations (GDPR) becomes enforceable from .

The effect on small businesses

This tightened security leaves a problem for small businesses that need to take payments over the telephone but do not have the resources to invest in a full-scale secure telephone-based credit and debit card payment system. Your business now has the chance to improve security when taking card payments ahead of the planned changes. You can use this opportunity to get ahead of your competitors.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

A secure payment system for your business

The card payment system we offer is telephone-based and specially created for small and medium-sized businesses. It can be tailored to your business and at a very cost-effective price. It includes customised voice prompts, taking your customers step by step through making their payment.

The payment system takes payment from your customers all day and night every day of the year without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods while extending your business hours. It is ideal for use both at your place of business and at exhibitions.

As the payment system is fully compliant with PCI DSS level 1 security standards, you not only get the ability to take credit and debit card payments all day every day; you also get an effortless way to comply with the new security standards. It comes with a full reporting package and can work with your existing merchant accounts.

PCI DSS compliance

By taking all your card payments using this credit card payment system instead of having a credit card machine of your own, you avoid the need to be PCI DSS compliant yourself, which means you avoid the need to complete the annual PCI DSS compliance paperwork.

Not every business needs to take credit card payments over the telephone but if you want to take credit card payments, you need to be PCI DSS compliant. As this service is compliant to PCI DSS level 1, your business doesn't need to be.

Why choose SEP Business Services?

  • PCI DSS level 1 security compliant payment system
  • Continue to use your existing merchant
  • Reduce caller waiting times, and staff and management costs
  • Take payments 24/7
  • Customer SMS receipts
  • Completely customisable
  • Works with your existing telephone system
  • Integrates with your CRM system

Want a demonstration?

To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.

  1. Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
  2. When asked for the amount, enter 2999 (£29.99) followed by #.
  3. When asked for the card number, enter 5100 0800 0000 0000 followed by #.
  4. When asked for the expiry date, enter 1020 followed by #.
  5. When asked for the security code, enter 123 followed by #.
  6. You will be asked to confirm the transaction by pressing 1.
  7. You will then be given a transaction reference code and payment is complete.

Contact us today for a no-obligation discussion of your requirements.

Call us on 0115 938 9685 or use our contact form.