Automated debit card payment systems Swinton

Taking payments over the telephone

Do you take payment from customers over the telephone by credit or debit card, or would you like your Swinton-based business to be able to do so?

For many businesses, taking credit or debit card payments over the telephone is done by asking the customer to read out their card details.

Increasing security standards

Tightening standards for PCI DSS compliance mean it will no longer be possible to take card payments over the telephone from cardholders who read out their card details, whether the details are entered into a card machine or payment web site.

From 25 May 2018, the General Data Protection Regulations (GDPR) becomes enforceable and it is expected that the card payment industry will shortly afterwards enforce tighter security on card payments taken by telephone.

How this affects your business

This restriction leaves a problem for small businesses that need to take payments over the telephone but do not have the resources to invest in a full-scale secure telephone-based credit and debit card payment system. Your business now has the chance to improve security when taking card payments ahead of the planned changes. You can use this opportunity to get ahead of your competitors.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

A secure payment system for your business

The card payment system we offer is telephone-based and specially created for small and medium-sized businesses. It can be bespoke to your business at a very reasonable cost. Your customers will hear prompts personalised to your business guiding them through the payment process.

The payment system takes payment from your customers at any time of day and night every day of the week without anyone ever having to read out their card details, which gives vastly-increased security over manual payment methods while giving you 24-hour-a-day trading. It is ideal for use both at your place of business and at exhibitions.

As the payment system is fully compliant with PCI DSS level 1 security standards, you not only get the ability to take credit and debit card payments all day every day; you also get an effortless way to comply with the new security standards. It comes with a full reporting package and can work with your existing merchant accounts.

PCI DSS compliance

If you take all your card payments using this credit card payment service and don't use a credit card machine of your own, you won't need to complete the annual PCI DSS compliance paperwork as it is this service that is PCI DSS compliant so your business doesn't need to be.

Not every business needs to take credit card payments over the telephone but if you want to take credit card payments, you need to be PCI DSS compliant. As this service is compliant to PCI DSS level 1, your business doesn't need to be.

Why choose SEP Business Services?

PCI DSS level 1 security compliant payment system
Continue to use your existing merchant
Reduce caller waiting times, and staff and management costs
Take payments 24/7
Customer SMS receipts
Completely customisable
Works with your existing telephone system
Integrates with your CRM system

Try it for yourself

To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.

Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
When asked for the amount, enter 2999 (£29.99) followed by #.
When asked for the card number, enter 5100 0800 0000 0000 followed by #.
When asked for the expiry date, enter 1020 followed by #.
When asked for the security code, enter 123 followed by #.
You will be asked to confirm the transaction by pressing 1.
You will then be given a transaction reference code and payment is complete.

Call us on 0115 938 9685 or use our contact form.