Automated debit card payment solutions Whaley Bridge

Taking payments over the telephone

Do you take payment from customers over the telephone by credit or debit card, or would you like your Whaley Bridge-based business to be able to do so?

For many businesses, taking credit or debit card payments over the telephone is done by asking the customer to read out their card details.

Increasing security standards

PCI DSS is being tightened up, meaning it will no longer be acceptable to take card payments by telephone from customers reading out their card details, whether the details are entered into a card machine or payment web site.

Tighter security on card payments is expected to be introduced shortly after the General Data Protection Regulations (GDPR) becomes enforceable from 25 May 2018.

The problem for small businesses

This heightened security creates a problem for small businesses that need to take payments over the telephone but do not have the resources to invest in an automated secure telephone-based credit and debit card payment solution. It also creates an opportunity for you to get ahead of your competitors and introduce a secure automated payment solution ahead of the rule changes.

As well as enabling you to take credit and debit card payments at your business premises, this is the ideal solution for taking credit and debit card payments at exhibitions.

A secure payment solution for your business

We offer a telephone-based card payment solution specially designed for small and medium-sized businesses. It can be tailored to your business and at a very cost-effective price. Your customers will hear prompts personalised to your business guiding them through the payment process.

The payment solution is fully automated, taking payments from your customers all day and night every day of the year without anyone ever having to read out their card details, therefore offering a considerable increase in security over manual payment methods while giving you 24-hour-a-day trading. It is ideal for use both at your place of business and at exhibitions.

The payment solution complies with PCI DSS level 1 security standards, providing you with an effortless way of complying with the new standards combined with the ability to take credit and debit card payments 24/7. It can be aligned with your existing in-house systems, including your existing merchant accounts and comes with a full report package.

PCI DSS compliance

By taking all your card payments using this credit card payment system instead of having a credit card machine of your own, you avoid the need to be PCI DSS compliant yourself, which means you avoid the need to complete the annual PCI DSS compliance paperwork.

Even if you don't specifically need to take credit card payments over the telephone, this payment service offers the advantage of being fully PCI DSS level 1 compliant, removing the need for your business to comply with PCI DSS at all.

Why choose SEP Business Services?

PCI DSS level 1 security compliant payment solution
Continue to use your existing merchant
Reduce caller waiting times, and staff and management costs
Take payments 24/7
Customer SMS receipts
Completely customisable
Works with your existing telephone system
Integrates with your CRM system

Try it for yourself

To experience this for yourself, try our demonstration. The demonstration uses dummy card details so you won't be charged.

Call 0115 671 1395. You will hear a series of automated prompts to guide you through the payment process.
When asked for the amount, enter 2999 (£29.99) followed by #.
When asked for the card number, enter 5100 0800 0000 0000 followed by #.
When asked for the expiry date, enter 1020 followed by #.
When asked for the security code, enter 123 followed by #.
You will be asked to confirm the transaction by pressing 1.
You will then be given a transaction reference code and payment is complete.

Call us on 0115 938 9685 or use our contact form.